Livi Shaw Photography

Livi Shaw Photography

2 Reviews
Niagara-on-the-Lake, ON (Show Map)

Livi Shaw Photography, Niagara-on-the-Lake, Photographers

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1.3
Based on 2 reviews
Livi Shaw Photography
Sam
Absolutely terrible and unprofessional. Won a giveaway couple photoshoot. At first, she came across very friendly and was responsive to our messages. She told us that we would receive the photos within the same week. It has now been one month and I’ve sent her numerous messages asking when our photos would arrive and no response. We have not received any updates or responses, which we find quite unprofessional. It is unfortunate because we loved the photos she posted on her instagram and we were considering using her as a photographer for our wedding. We are very frustrated regarding the absence of our engagement session photos.
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Livi Shaw Photography
Jackie S
Communication with Livi is unbearable. Once she gets your money goodluck getting a hold of her. She breached the contract she made us sign, by delivering the photos late (waited 4.5 months to receive photos but in contract said she would deliver maximum 4 months from date of wedding). She ignored all forms of communication when we asked for an update on photos at 3.5 months out from wedding (we tried email, phone calls, and instagram messages). Her response was that she didn't see the emails.... didn't explain for the other methods of communication. She used the "I didn't get your email" once before in the past when we were frustrated chasing her down for a response before the wedding. We tried to book engagement photos with her but I was receiving responses every 2+ weeks in between emails so that was too difficult. I would stay away from hiring her. Very stressful and disrespectful experience.
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