Ever peruse your junk folder only to find a heap of important emails that you’ve missed and thus, never responded? Well, that’s not a good feeling! Let’s help ensure those critical business leads find their way to your inbox all while helping prevent you from finding your way into a client’s doghouse! Check out our step by step tips below for various email providers.

How to Whitelist a domain in Gmail

To whitelist a domain in Gmail, you can follow these steps:

  1. Go to gmail.com and log into your account
  2. In the top-right corner, click on the gear icon ⚙️ and select See all settings.
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3. Once in settings, click on the Filters and Blocked Addresses tab.

4. Click on Create a new filter.

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5. In the “From” field, type the domain you want to whitelist (e.g., eventsource.ca). This ensures emails from that domain are always allowed into your inbox.

6. After entering the domain, click on Create filter.

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7. In the filter options, check the box next to Never send it to Spam. (optional: categorize them as “Primary” so the email doesn’t get lost in the promotions or socials tab.)

8. Finally, click on Create filter again to save your changes.

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Now, Gmail will allow all emails from the whitelisted domain and not mark them as spam.

How to Whitelist a domain with Outlook 365

Method 1: Add to Safe Senders List

  1. Go to outlook.office.com and sign in with your account.
  2. In the top-right corner, click on the gear icon ⚙️ and select View all Outlook settings.
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3. In the settings menu, click on Mail > Junk email.

4. Under the “Safe senders and domains” section, click on Add.

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5. Enter the domain or email address you want to whitelist (e.g., eventsource.ca).

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6. Press Enter or click Save.

Method 2: Create a Rule

  1. Open Outlook and go to your inbox.
  2. Click on the gear icon ⚙️ in the top-right corner and select View all Outlook settings.
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3. Under the Mail section, go to Rules and click Add new rule.

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4. Name the rule (e.g., “Whitelist Email”). Under “Add a condition,” select From and enter the email address you want to whitelist. Under “Add an action,” select Move to > Inbox.

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5. Click Save to activate the rule.

Now, Outlook 365 will allow all emails from the whitelisted domain and not mark them as spam.